Town Hotels Gearing Up For A Bright Future, With Kevin Doran
Despite the hardships faced by the hospitality industry the last 18 months, one Liverpool-based developer is soaring in success. Town Hotels, the hospitality branch of developer Living Brick has opened numerous hotels including The Baltic Hotel, Duke Street Boutique and The Chavasse Apartments. Town Hotels provide central locations near famous landmarks paired with world class rooms, ensuring guests will come back for more.
Their apartments boast light and modern settings with classical twists and sophisticated décor. Punk art meets urban chic in The Baltic Hotel branch, a perfectly funky stay for those with an eccentric heart.
Town Hotels has changed the game of hotel management. In just twelve months they successfully saw a decade’s worth of innovation and change, newer technology was implemented quickly in order to promote social distancing while ensuring high customer satisfaction. Guests won’t want to leave the luxury of their high-tech rooms, enjoying the super-fast internet provided- an addition allowing them to remain connected to the world, a thing we’ve all craved the last year.
There are tablets in each room that can do just about anything, whether that be to turn Netflix on or order room service. The in-room phone, a permanent fixture in most hotels, has also disappeared, replaced by a simple app that’s downloadable on any smartphone and can easily unlock room doors, removing the need for keycards that often become demagnetized when kept in the same pocket as devices.
As a result there’s now a great balance between technology and keeping the personal touch that Town Hotels has always remained dedicated to. Their teams are on hand 24/7 for any request you may have, enhancing the world-class service they pride themselves on.
Managing Director Kevin Doran said “Each hotel is different in its own unique way yet keeps the same high standard of care. Whether it’s for a romantic getaway, business, or a group get-together, each hotel has an offering to suit anyone”.
Their developments have the stamp of approval by locals, including Liverpool’s Metro-Mayor Steve Rotherham who said, “I love when a breath of new life is given to an old building and The Baltic Hotel owners have done exactly that.”
The past 18 months has shown the value and dependency on the billion-pound hospitality industry and those who work in it. Customer confidence is returning and with us all yearning to get out and explore, what better way to treat yourself than a stay with Town Hotels?
Town Hotels have not only innovated during the pandemic and VAT increases, but they have also demonstrated incredible determination and tenacity during circumstances that were stressful for any new hospitality business and these efforts should be greatly applauded. We wish them success and can’t wait to see what they do next.